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credit management

Credit management made

Sending invoices, receiving payments and debtor management. POM makes it easy and effective. Take a quick look at how we do this!

Person working on laptop, sitting cross-legged and making an OK gesture

Your benefits

With POM, you'll get paid better, faster, more socially and at a lower cost.

Met POM automatiseer je het volledige invoice-to-cashproces. Combineer businessrules met machine learning en onze algoritmen en creëer zo jullie ultieme, zelflerende en volledig geautomatiseerde debiteurenproces.

Het betalen van een factuur met een betaallink of QR-code gaat supermakkelijk. Even aanklikken of scannen en je klant zit in een beveiligde betaalomgeving. Het resultaat: 40 procent van je klanten betaalt binnen 24 uur.

Het betaalgemak van POM vertaalt zich in een hoge gemiddelde CSAT (Customer Satisfaction) score van 93%.

POM's features toolbox

With POM's tools, you can create the ultimate debtor process. A selection of our features.

Build a powerful debtor management process

Build a powerful debtor management process

From sending the invoice to the amicable collection: with POM, you can easily automate the entire debtor process. Design automated processes for outstanding invoices and immediately improve customer experience.

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Deliver invoices directly in the Payconiq by Bancontact app

Deliver invoices directly in the Payconiq by Bancontact app

The Payconiq by Bancontact app is a trusted digital payment environment for millions of Belgians. As a company, you can now deliver payment requests directly in the app. POM is the back-end technology partner of this groundbreaking project.

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QR code on your invoices

QR code on your invoices

Effortless. If we could choose one word to describe the advantage of invoices with QR codes, that would be it. Because an effortless payment process results in many other benefits: fast payment, ease of use, efficiency and less administrative burden.

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Multi-channel billing

Multi-channel billing

With multi-channel billing from POM, you reach your customers through different channels with consistent and personalised messages. Whether you send via e-mail, online portals or by post, customers always receive relevant and fitting communication.

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Installment plans with automatic collections

Installment plans with automatic collections

For those in a difficult financial situation, an installment plan can make a world of difference. Simplify the application procedure for your customers and increase the collection rate with automatic collection plans - powered by POM.

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Go next level with AI

Go next level with AI

Thanks to AI our software knows exactly how your customer prefers to be approached. Through the right channel, at the right time and with the right tone of voice. This way you'll improve both the payment behavior and the payment experience of the customer!

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Benefits for your customers

Payment is the last stage of the customer journey. With POM, you'll turn it into an unforgettable experience.

Verbeter de betaalervaring voor je klanten met een unieke en veilige QR-betaalcode of betaallink. Bezorg je facturen rechtstreeks in de Payconiq by Bancontact-app.

Betaalgegevens overtypen is een vervelend werkje. Met betalen via POM is dat verleden tijd. Alle gegevens zijn al ingevuld op een handige betaalpagina.

Een onjuist bedrag intypen, een foutieve omschrijving invoeren of een rekeningnummer verkeerd overschrijven? Onmogelijk als de betaling via POM gaat. Elke betaling is 100 procent correct.

Direct, uitgesteld of via een afbetalingplan. Met de flexibele betaalmogelijkheden van POM bied je je klant diverse betaalopties.

Zelf gegevens wijzigen, voorkeuren aanpassen, een betaalregeling treffen. Jouw klanten regelen dit eenvoudig zelf in hun digitale mijn-omgeving.

Geef jouw klanten de regie over hun geldzaken en laat ze zelf een betaaloplossing kiezen die past bij hun financiële situatie.

Young woman leaning smiling and looking at her mobile against a life-size smartphone with a POM Payment in view

Why POM?

POM unburdens you in a smart, innovative, practical, expert and friendly way. And: with POM you have the entire collection process under one roof!

+3,200

Customers

in various industries in Europe

+1.5 mio

Payment transactions

per month
(and growing)

70%

< 10 days

pays on average within 10 days of receipt

93%

Satisfaction

CSAT score based on more than 2.5 million reviews

Our customers

Some of the most forward-looking organizations rely on POM.

What our customers say

"We have been working with POM for more than 5 years now. It is an innovative player that thinks along with us and constantly listens to the changing needs of our customers."
Sabine D'haen

Sabine D'haen

Director Billing & Collection

Luminus
"In POM we found an innovative and reliable partner to continuously improve our patient billing. POM covers the entire process from invoice template management to multi-channel delivery and digital payment options."
Kris Ranson

Kris Ranson

Head of Collections

AZ Maria Middelares
"POM's payment solutions help make the processing, collection and follow-up of traffic fines as efficient as possible. The QR payment code makes it very easy for citizens to quickly pay their fine."
Evi Vanolst

Evi Vanolst

Project Manager

FOD Justitie
"Thanks to the collaboration with POM, the payment experience for our customers has been greatly improved. Our invoices are paid more quickly and we have to spend less time on follow-up of erroneous payments."
Friedl Vandermeersch

Friedl Vandermeersch

Division Manager Customer Services

Farys

The power of cooperation

Together with our integration partners, payment services and other service providers, POM offers your organisation a powerful, complete solution.

Our partners are active in:
Document Services
Business Software
Payment Services