credit management
Credit management made
Sending invoices, receiving payments and debtor management. POM makes it easy and effective. Take a quick look at how we do this!
Your benefits
With POM, you'll get paid better, faster, more socially and at a lower cost.
With POM, you can automate the entire invoice-to-cash process. Combine business rules with machine learning and our algorithms to create your ultimate, self-learning and fully automated debtor process.
Unpaid invoices are disastrous for your cash flow. Create, automate and optimize various debtor processes and reduce the average number of days that your invoices are outstanding.
POM's ease of payment translates into a high average CSAT (Customer Satisfaction) score of 93%.
POM's features toolbox
With POM's tools, you can create the ultimate debtor process. A selection of our features.
Build a powerful debtor management process
From sending the invoice to the amicable collection: with POM, you can easily automate the entire debtor process. Design automated processes for outstanding invoices and immediately improve customer experience.
Deliver invoices directly in the Payconiq by Bancontact app
The Payconiq by Bancontact app is a trusted digital payment environment for millions of Belgians. As a company, you can now deliver payment requests directly in the app. POM is the back-end technology partner of this groundbreaking project.
QR code on your invoices
Effortless. If we could choose one word to describe the advantage of invoices with QR codes, that would be it. Because an effortless payment process results in many other benefits: fast payment, ease of use, efficiency and less administrative burden.
Multi-channel billing
With multi-channel billing from POM, you reach your customers through different channels with consistent and personalised messages. Whether you send via e-mail, online portals or by post, customers always receive relevant and fitting communication.
Installment plans with automatic collections
For those in a difficult financial situation, an installment plan can make a world of difference. Simplify the application procedure for your customers and increase the collection rate with automatic collection plans - powered by POM.
Go next level with AI
Thanks to AI our software knows exactly how your customer prefers to be approached. Through the right channel, at the right time and with the right tone of voice. This way you'll improve both the payment behavior and the payment experience of the customer!
Benefits for your customers
Payment is the last stage of the customer journey. With POM, you'll turn it into an unforgettable experience.
Enhance the payment experience for your customers with a unique and secure QR code or payment link. Send your invoices directly to the Payconiq by Bancontact app.
Retyping payment details is a lousy job. With payment via POM, that is a thing of the past. All details have already been filled in on a convenient payment page.
Type in an incorrect amount, enter an incorrect description, or transfer money to another account number? Impossible if the payment is made via POM. Every payment is 100 percent correct.
Immediately, deferred or via an installment plan. With POM's flexible payment options, you can offer your customer various payment options.
Change data yourself, issue permissions, make a payment arrangement. Your customers can easily arrange this themselves in their digital customer portal.
Give your customers control over their money matters and let them choose a payment solution that suits their financial situation.
Our products
POM makes sure you get your invoices paid better, faster, in a social way and at lower cost. Here's how we do this.
POM Invoice
Easily create invoice templates in your organisation's brand identity. Then send your invoices via e-mail, on paper, to an app or portal, ...
POM Payment
Your customers pay quickly, easily and securely via our QR codes and payment links. And as of recently also directly in the Payconiq by Bancontact app!
POM Collect
The most complete platform for an ultimate, self-learning and fully automated collection process with self-service options for your customers.
Why POM?
POM unburdens you in a smart, innovative, practical, expert and friendly way. And: with POM you have the entire collection process under one roof!
Customers
in various industries in Europe
Payment transactions
per month
(and growing)
< 10 days
pays on average within 10 days of receipt
Satisfaction
CSAT score based on more than 2.1 million reviews
Our customers
Some of the most forward-looking organizations rely on POM.
What our customers say
Sabine D'haen
Director Billing & Collection
Kris Ranson
Head of Collections
Evi Vanolst
Project Manager
Friedl Vandermeersch
Division Manager Customer Services
