POM secures spot on FT 1000 for second consecutive year

“This recognition proves that we have now mastered the recipe for growth,” says Johannes Vermeire, CEO and co-founder of POM. “Our ability to scale without compromising on quality and innovation has brought us to this point. This ranking reaffirms that we are on the right track.”

Bringing peace of mind to invoicing and payments

POM, short for Peace Of Mind, helps organizations streamline their invoicing and payment processes through its SaaS platform. By optimizing every step—from invoice creation and delivery to online payment options and automated follow-ups—POM ensures that both businesses and their customers experience a hassle-free payment journey. 

‍Whether it’s a QR code on a letter, a payment button in an email, or integration with popular payment apps, POM enables frictionless transactions while reducing administrative workload.

‍With over 17 million payments processed annually, totaling more than €2 billion in collected invoices, POM has become a trusted partner for over 3.000 organizations, ranging from utilities, to government agencies, hospitals, insurance companies, schools, and sports clubs.

Innovation and convenience

POM’s success is fueled by its innovative approach to digital payments and credit management. “Our goal is to remove every possible obstacle in the payment process, ensuring there’s no reason for a customer not to pay immediately. If you use POM, you pay with a smile,” says Vermeire. 

POM remains at the forefront of fintech innovation. Last year, POM made it possible for organizations to send invoices directly to the Payconiq by Bancontact app. This way, the user can be 100% sure that the payment request is legitimate and can pay with peace of mind—no unnecessary luxury in times of increasing phishing and invoice fraud.

Unfortunately, with rising prices, more and more people are struggling to pay their bills on time. The demand for installment plans is increasing, but this usually also means extra work for businesses.

"We are now also about to launch a new payment method that allows users to pay invoices in multiple installments via a self-service tool, with automatic collections," says Tom Totté, co-founder and innovation lead.

More and more businesses are also taking advantage of the AI capabilities of the POM platform. POM learns from customers' payment behavior and discovers the ideal time to send a reminder, the best channel (email, SMS, app, or letter), and the right tone (friendly or a bit stricter).

Strategic partnership with Wero

Looking ahead, POM is also expanding its ecosystem through strategic partnerships. One key initiative is its collaboration with Wero, the new European payment platform that will eventually replace Payconiq.

"By integrating Wero into our payment solutions, we aim to make the invoice payment process even easier," explains Totté. "For businesses, Wero also means faster payments (instant payments), higher payment limits, and better data exchange (for example, the payer's name is also included in the transaction)."

Reducing problematic debt

Another key element of POM’s success is its human-centered approach to credit management. “We help organizations prevent their customers from falling into problematic debt,” Vermeire explains.

“Recent years have seen a rise in registered debt cases. Our solutions have proven to reduce debt collection referrals by up to 52%. More organizations are now approaching us to shape their CSR policies through a more humane approach to credit management.”

International ambitions

Since merging with Mail to Pay in 2022, POM has become part of a larger group, with operations in the Netherlands and Germany. In particular, POM sees significant growth opportunities in Germany in the areas of digitalization and online invoice payments. The country still faces many challenges in terms of payment process efficiency, creating ample opportunities for POM's innovative solutions.